The hotel staff was very pleasant and attractive. The Dining staff went above and beyond to provide additional services to my sick sister and the owner of the hotel followed up with us on her health which was a very sweet gesture. Highly impressed by the services received
The Grapevine is the most affordable and comfortable hotel I ever have visited. Not only the interior is very aesthetic, full of light and so wide that you nearly don't realise other guests. Also the whole staff is so friendly, patient ad competent and tries to fulfill all your wishes at his bed. The Grapevine is the optimal place to enjoy fully your stay at Varanasi.
Unexpected professional excellence and hospitality
This hotel is on the side of Ganges on the farther side of the airport. This is why it escapes the attention of most visitors. International standards of cleanliness; surpassing international standards in food, service ethic and hospitality.
Food: every dish is a delight at the in-house restaurant, it looks and tastes as if made with full attention by professionals who understand how a recipe is supposed to be executed. The see-through kitchen shows chefs in impeccable gear preparing food in a modern kitchen.
Rooms: Tastefully furnished in high-quality upholstery and furnishings
Staff: Each staff member seems genuinely interested and pro-active towards the well-being of its guests.
Privacy and safety: The hotel has a landscaped area all around it and multiple 24/7 security.
Access options: The hotel is situated on a road well-manned by auto-rickshaws and the hotel arranges transportation on request, too.
Price: Full value for money
Stayed September 2016, travelled with family